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Treating Customers Fairly

Tom Gallagher Group Limited (TGGL) is authorised by and regulated by the Financial Conduct Authority. As a responsible lender we are committed to applying the FCA’s principle of Treating Customers Fairly in all areas of our business activities to achieve the following outcomes:

  • Our customers can be confident that they are dealing with a company where the treatment of customers is central to our corporate culture;
  • Our products and services are designed to meet the needs of identified consumer groups and are targeted accordingly;
  • Our customers are provided with clear information and are kept appropriately informed before, during and after the point of sale;
  • Where our customers receive advice, the advice is suitable and takes account of their circumstances;
  • Our customers are provided with products that perform as we have led them to expect, and the associated service is of an acceptable standard;
  • Our customers do not face unreasonable post-sale barriers imposed by us to change a product, switch provider, submit a claim or make a complaint.

TGGL is authorised and regulated by the Financial Conduct Authority, our reference number is 665278

We are a Credit Broker not a Lender

Company Registration No. 4279824

Head Office:

M4 Service & MOT Centre
Unit T
Westmead Industrial Estate
Westmead Swindon
SN5 7YT

M4 Van Centre, M4 Minibus Centre, M4 Trade Centre, M4 Select Cars part of the Tom Gallagher Group Ltd.

Registered in England and Wales, registered number: 4279824 | VAT number: 7582 92 492

Registered Office: M4 Service & MOT Centre, Westmead Industrial Estate, Swindon, Wiltshire, SN5 7YT.

We are Regulated and Authorised by the Financial Conduct Authority. Ref no: 665278

We are a Credit broker not a Lender.

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