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Treating Customers Fairly

Tom Gallagher Group Limited (TGGL) is authorised by and regulated by the Financial Conduct Authority. As a responsible lender we are committed to applying the FCA’s principle of Treating Customers Fairly in all areas of our business activities to achieve the following outcomes:

  • Our customers can be confident that they are dealing with a company where the treatment of customers is central to our corporate culture;
  • Our products and services are designed to meet the needs of identified consumer groups and are targeted accordingly;
  • Our customers are provided with clear information and are kept appropriately informed before, during and after the point of sale;
  • Where our customers receive advice, the advice is suitable and takes account of their circumstances;
  • Our customers are provided with products that perform as we have led them to expect, and the associated service is of an acceptable standard;
  • Our customers do not face unreasonable post-sale barriers imposed by us to change a product, switch provider, submit a claim or make a complaint.

TGGL is authorised and regulated by the Financial Conduct Authority, our reference number is 665278

We are a Credit Broker not a Lender

Company Registration No. 4279824

Head Office:

M4 Service & MOT Centre
Unit T
Westmead Industrial Estate
Westmead Swindon
SN5 7YT

M4 Van Centre, M4 Minibus Centre part of the Tom Gallagher Group Ltd.

Registered in England and Wales, registered number: 04279824 | VAT number: 758 2924 92

Registered Office: M4 Service & MOT Centre, Westmead Industrial Estate, Swindon, Wiltshire, SN5 7YT.

We are Regulated and Authorised by the Financial Conduct Authority. Ref no: 665278

We are a Credit broker not a Lender.

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