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4 Star Warranty

Annex – Additional terms and conditions in respect of 4 Star Agreement

1. Applicability

  1. The Vehicle is eligible for 4 Star cover if it:
    1. is less than 15 years old and
    2. has covered less than 150,000 miles

2. Covered Components

Wear and Tear is covered for the duration of the Agreement Diagnosis

1 hour diagnosis on all valid claims


Turbos including carbon build up All sensors and ECUs


Rocker assembly, inlet and exhaust valves, valve guides and springs (excluding burnt valves and decokes), cylinder head (excluding cracks and overheating damage), stretched head bolts, push rods, camshaft and cam followers, timing gears, timing chains and timing chain tensioner, oil pump, pistons and rings, cylinder bores, gudgeon pins, con rods and bearings, crankshaft and bearings, flywheel and ring gear, distributor drive.

Camshaft Timing Belt

Providing there is proof that the manufacturer’s replacement recommendations have been complied with and they are free from oil contamination.

Manual Gearbox & Transfer Box – internal components only

Gears, shafts, synchromesh hubs, selectors, bearings, speedometer drive, overdrive

units (when fitted), solenoid (excluding gear cables, linkages, electronic actuators).

Automatic Gearbox

Gears, oil pump, shafts, clutches, brake bands, bearings, governors, servos, torque converter, drive plate, valve block, modulator valve, speedometer drive.


The complete unit (including wastegate, if it is an integral part of the turbo unit and cannot be purchased separately).

The Agreement applies only:

  • If the turbo is fitted as part of the manufacturer’s original

Drive System (front/rear)

Crown wheel and pinion, bearings, planet gears, bevel gears, drive shafts, constant velocity joints, 4 wheel drive units.

Excluding: rubber gaiters.


Master cylinder, wheel cylinders, brake calipers (excluding seizure and electric motors),

servo, brake pumps, brake limiter valve, ABS computer/pumps.


Power steering rack, power steering pump, steering box, steering idler, steering column, (excluding leaks, electric locks, E.C.U.). Pressure pipes.

Cooling System

Water pump, head gasket, thermostat, heater matrix, electric fan motor, viscous fan coupling, radiator, air conditioning pump (excluding pulleys).


Propshaft, universal joints and bearings.

Fuel System – petrol/diesel

Mechanical/electrical fuel pump, air flow meter, E.G.R. valve, idle control valve (excluding


Front/Rear Suspension

Shock absorbers, coil springs, upper and lower wishbones, ball joints, swivel joints, McPherson struts, suspension arms, anti-roll bar, self levelling units and reservoir pump and regulator valves, displacer, hydro-pneumatic system (excluding leaks and bushes).

Wheel Bearings

Front and rear wheel bearings.


Centre plate only covered for oil contamination, pressure plate, thrust bearing, clutch fork, master cylinder, slave cylinder.


Starter motor, alternator, coil, distributor, E.C.U. (engine only), front and rear window/ headlamp wiper motors, heater fan motor, indicator relay, electric window motor, sun roof motor, centralised locking solenoids, cruise control actuator and control unit only. (Front and rear heated screens and elements are excluded from cover).


In the event of a covered item causing damage to a casing then the casing will form part of the maximum Claim liability.

Car Hire

In the event of a valid Claim and provided that the repair time is in accordance with industry standards and is in excess of 8 hours, a maximum of £20 per day inclusive of VAT (excluding petrol and insurance) may be reimbursed for up to a maximum of 5 days, (related to the actual repair times from the time repairs commence) and provided that car hire is authorised by us prior to the start of the hire period.

This will form part of the maximum Claim liability.

Vehicle Recovery

In the event of an agreed repair, tow-in charges up to £50 including VAT will form part of the maximum repair payout.

Unless the vehicle has a Rescue & Recovery Breakdown Agreement. Components Not Covered

All components not listed above are excluded from this Agreement.


3.  Additional Exclusions

  1. In addition to the exclusions set out at clause 5 of this Agreement (but subject to the other terms and conditions of this Agreement) the Dealer will not provide Warranty Assistance in respect of;
    1. the clearing of fuel lines;
    2. repairing water ingress;
  • Mechanical Breakdown caused by Wear and Tear

4. Additional Benefits

If the Administrator determines that Warranty Assistance should be provided in respect of a Claim, the Administrator may:

  1. provide You with up to £60 (including VAT) towards hotel expenses (excluding food and drink) or rail fares if the Vehicle is rendered totally immobile and We have accepted responsibility for the repair.
  2. cover You within the EEA for up to 30 days and We will pay the liability at the prevailing currency exchange
  3. ask You to provide receipts in order to receive monies under this ‘Additional benefits’.

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